Who can see your viewing activity?
Laura, you can contact support and they will most definitely address this situation and can gather more info to get a better answer.
Contact UsMon - Fri 7:00 AM to 6:30 PM CTMain: 214-237-9300Toll Free: 866-883-7323, press 2Email: email@example.com
If you click on the question mark or click on the green HELP, you can even chat with support.
Laura...I think it would be more convenient for you to reach out to support, rather than them trying to reach you....that way you can do it at your convenience.
You called support during their business hours and they didn't answer?
Ok. Let me take your email down and find out. Was this the current year?